This login is for members of The Broadway League, who are primarily theatre owners and operators, producers, presenters, and general managers in North American cities, as well as suppliers of goods and services to the commercial theatre industry.
Consumers looking for ticketing accounts should contact directly the theatre where your account is held.
Open the Windows Control Panel and go to .
: Attempting to run a 64-bit version of Surpac with a 32-bit JRE (or vice-versa).
Running a 32-bit version of Java with 64-bit Surpac (or vice versa).
Find the java.home parameter and ensure it points directly to the jre folder within your Java installation. Summary Checklist Replace missing or corrupted jvm.dll . Check 64-bit vs 32-bit Ensure Surpac and Java architectures match. Update PATH variable Allow Windows to locate Java. Repair Surpac Fix corrupted installation files.
If none of the above work:
Search for "Edit the system environment variables" in your Windows search bar. Click .
Open the Windows Control Panel and go to .
: Attempting to run a 64-bit version of Surpac with a 32-bit JRE (or vice-versa). surpac error loading jvm.dll
Running a 32-bit version of Java with 64-bit Surpac (or vice versa). Open the Windows Control Panel and go to
Find the java.home parameter and ensure it points directly to the jre folder within your Java installation. Summary Checklist Replace missing or corrupted jvm.dll . Check 64-bit vs 32-bit Ensure Surpac and Java architectures match. Update PATH variable Allow Windows to locate Java. Repair Surpac Fix corrupted installation files. surpac error loading jvm.dll
If none of the above work:
Search for "Edit the system environment variables" in your Windows search bar. Click .