Some accounts have spending limits. If you have exceeded your limit, calls will be blocked. Contact customer service to discuss raising your limit or to pay down your balance.
Is the carrier’s network automatically filtering out the specific phone number used by the correctional facility? how to unblock a prison call
In some cases, your number may be blocked because the incarcerated person is in a restricted status (such as lockdown or disciplinary segregation) or because a court order prohibits contact between you and the incarcerated individual. Some accounts have spending limits
To help narrow down the fastest solution for your specific situation, tell me: how to unblock a prison call