Highly popular third-party alternatives. Both offer dedicated Outlook add-ins that allow you to track emails, view contact histories, and log sales opportunities directly from your Outlook 2013 or modern Microsoft 365 sidebar.
The most frequent error during setup is the inability to create or connect to the SQL Server instance. This is usually caused by: Firewall blocks preventing access to the SQL ports.
If you are still running legacy systems with BCM 2013, it is highly recommended to migrate away from the platform, as it no longer receives security updates and is increasingly incompatible with modern versions of Windows.