The textbook is structured to guide the reader through a logical progression of logistics activities, from high-level strategy to day-to-day control. Ballou’s approach is both conceptual and practical, covering the planning, organizing, and controlling of key activities such as transportation, inventory maintenance, order processing, purchasing, warehousing, materials handling, and packaging.
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| Part | Title | Key Topics | | :--- | :--- | :--- | | | Introduction and Planning | Vital role of logistics; logistics strategy and planning | | II | Customer Service Goals | The logistics product; customer service; order processing and information systems | | III | Transport Strategy | Transport fundamentals; transport decisions | | IV | Inventory Strategy | Demand forecasting; inventory policy; purchasing and supply scheduling; warehousing | | V | Location Strategy | Facility location decisions; the network planning process | | VI | Organization and Control | Logistics organization; logistics control | Make sure to verify the source and check