If it’s not working, try this generic driver first:
Navigate to the official Benss domain (verify via their authorized resellers). Look for a “Support” or “Downloads” section. You will typically need to select your exact model number. If the site is unavailable, check their distributor pages (e.g., Alibaba, Amazon vendor pages often provide driver links). benss fingerprint reader driver
While Windows 10 and 11 offer native support for many USB peripherals, smaller manufacturers like Benss sometimes use specialized biometric sensors (often manufactured by ELAN or Goodix) that require a specific driver package to communicate effectively with Windows Hello. Fingerprint reader not showing in "Sign-in options." If it’s not working, try this generic driver
A recent Windows Update may have installed an incompatible driver version over your working one. If the site is unavailable, check their distributor pages (e
While Benss fingerprint readers are generally stable, driver conflicts, OS updates, and power management settings can cause them to fail. Here are the most common issues and how to fix them.
You need to roll back or force-update the driver. In Device Manager, right-click the device, go to Properties > Driver , and click Roll Back Driver if available. If not, use the manual installation method above to install an older or newer version of the chip driver. 4. Code 43: Device Descriptor Request Failed