Payment Xiaomi Exclusive - This Device Is Locked Due To An Overdue Installment
Then, open a browser and go to Xiaomi's official appeal portal: . Follow the instructions to submit your evidence and account information. The approval process can take several days. While waiting, you can call Xiaomi customer service at 950816/950818 (operating hours: 8:00 AM - 6:00 PM) for status updates.
Contact the Lender DirectlyLook at the lock screen for a "Contact" or "Help" button. Usually, there is a phone number or a short code provided. Call the financing company to confirm your balance. Once you pay the overdue amount, they will send an over-the-air (OTA) signal to unlock the phone instantly. Then, open a browser and go to Xiaomi's
[Lender Payment System] ──(Missed Payment)──> [Cloud Management Server] │ (OTA Lock Command) │ ▼ [Xiaomi Device Locked] While waiting, you can call Xiaomi customer service
The lock works by storing the association between the account and the device on Xiaomi's cloud servers. This means that when the phone boots up, it must connect to the internet to verify the account details. If the login information doesn't match what's on the server, the device remains locked. Simply put, without the correct Mi Account credentials, the phone is unusable. Call the financing company to confirm your balance