This is a classic symptom of an incorrect driver version or mismatched baud rate (for Serial connections).

If you run into any specific errors during installation, tell me you are using and whether the printer connects via USB, Serial, or Ethernet so I can provide targeted troubleshooting steps. Share public link

Connect the printer to your computer using the appropriate cable (USB, Serial, or Ethernet).

Contrary to what many believe, Epson continues to support this unit with modern drivers. As of 2024–2026, the updated drivers are designed to bridge legacy hardware with modern systems. Epson Download Center Windows 10/11 Support: TMUSB Device Driver 8.00e EPSON Advanced Printer Driver 4 (v4.59aE) Virtual Port Driver: TM Virtual Port Driver (8.70d)

This is the standard driver for Windows.