This indicates that the database configuration file inside the software version you are using does not recognize your specific combination of SMI controller and NAND flash chip. Download a different version of the MPTool—usually a newer build if your drive is recent.
Extract the downloaded SMI MPTool ZIP archive to a folder on your local drive (do not run it from inside a temporary archive). Right-click the primary executable ( sm32XMPtool.exe ) and select . 2. Scan the Device smi mptool sm32x sm34x smi mass production tool best
Press Start (Space key) . The tool will: This indicates that the database configuration file inside
Note: If the diagnostic utility fails to read the controller due to severe physical corruption, open the USB casing and read the model number laser-etched directly onto the small square Silicon Motion chip. Step 2: Download the Correct Software Version SMI MPTool SM32X \ SM34X [SMI Mass Production Tool] Right-click the primary executable ( sm32XMPtool